FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my The Winslow Boy tickets?If you did not receive the email needed to print your The Winslow Boy tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your The Winslow Boy receipt. They can resend the The Winslow Boy tickets for you. If you are unable to find your musical & play ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) What do I do if the The Winslow Boy event that I had tickets for is postponed and rescheduled but I cannot go?If the The Winslow Boy event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the The Winslow Boy tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the The Winslow Boy schedule to reflect the new date. TicketSupply.com is not responsible for postponed The Winslow Boy events and can not issue any refunds for these. If there is no rescheduled date and the The Winslow Boy event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for The Winslow Boy tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for The Winslow Boy tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the The Winslow Boy order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other The Winslow Boy tickets for you or we will allow you to cancel the order for a refund. When looking for alternate The Winslow Boy tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.
4) What do I do if the The Winslow Boy start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the The Winslow Boy event. They would be happy to let you know of any changes to the The Winslow Boy event.
5) Why are there sometimes fees charged for picking up The Winslow Boy tickets?Last minute The Winslow Boy orders may be subject to an additional fee because of the logistics of getting your The Winslow Boy tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.