Tigerfest Tickets

1) I think I may have received the wrong Tigerfest tickets. What do I do?

It is rare that a buyer will receive the wrong Tigerfest tickets, but accidents can happen. If you believe that you have received the incorrect Tigerfest tickets, please contact the ticket broker that is listed on your Tigerfest receipt and provide your order number. Please note that your name isn't always the name on the baseball tickets and that isn't a problem, those are your sports tickets. If the Tigerfest tickets are in a better section, then the ticket broker might have decided to upgrade your Tigerfest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tigerfest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on baseball tickets so you should not have any concerns.

2) What do I do if my order for Tigerfest tickets has not been confirmed by the ticket broker?

If the baseball ticket broker has not confirmed your order for Tigerfest tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Tigerfest order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Tigerfest tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Tigerfest tickets, we will try to find those with a similar price and location. However, supply and demand for baseball events dictate price and location so there are no guarantees.

3) How do I find parking information, security procedures, and the Tigerfest gate opening times for the venue?

The best way to get the most accurate and updated Tigerfest event details is to contact venue directly. A baseball representative will be able to direct you to find more information about parking and any relevant security details for the Tigerfest event. The representative will also be able to provide you with the Tigerfest gate/door opening times. In most cases, this Tigerfest event information will also be available on the venues web site.

4) How do I find the seats for Tigerfest tickets?

On the page containing Tigerfest ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Tigerfest seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Tigerfest ticket notes.

5) Why isn't my name displayed on my Tigerfest tickets?

You are purchasing these Tigerfest tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Tigerfest event. Since the sports venue only scans the ticket barcodes, the name on the Tigerfest ticket is irrelevant. It should not prevent you from seeing Tigerfest and experiencing the full baseball event.