FAQ
1) What do I do if my order for TJ and Dave tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for TJ and Dave tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the TJ and Dave order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other TJ and Dave tickets for you or we will allow you to cancel the order for a refund. When looking for alternate TJ and Dave tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the TJ and Dave gate opening times for the venue?The best way to get the most accurate and updated TJ and Dave event details is to contact venue directly. A musical & play representative will be able to direct you to find more information about parking and any relevant security details for the TJ and Dave event. The representative will also be able to provide you with the TJ and Dave gate/door opening times. In most cases, this TJ and Dave event information will also be available on the venues web site.
3) Why isn't my name displayed on my TJ and Dave tickets?You are purchasing these TJ and Dave tickets from a ticket broker who has obtained them for you from someone who couldn't attend the TJ and Dave event. Since the theater venue only scans the ticket barcodes, the name on the TJ and Dave ticket is irrelevant. It should not prevent you from seeing TJ and Dave and experiencing the full musical & play event.
4) I think I may have received the wrong TJ and Dave tickets. What do I do?It is rare that a buyer will receive the wrong TJ and Dave tickets, but accidents can happen. If you believe that you have received the incorrect TJ and Dave tickets, please contact the ticket broker that is listed on your TJ and Dave receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the TJ and Dave tickets are in a better section, then the ticket broker might have decided to upgrade your TJ and Dave tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong TJ and Dave tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
5) I want to purchase musical & play tickets but I don't know if an event for TJ and Dave is planned in the near future. How do I find information about the TJ and Dave schedule?TicketSupply.com posts the TJ and Dave schedule if it has been made public. You can view the TJ and Dave schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see TJ and Dave. Just select the tickets you want, make a purchase, and get ready to attend that musical & play event of a lifetime!