FAQ
1) What do I do if my order for UNLV Red and Black Classic tickets has not been confirmed by the ticket broker?If the tennis ticket broker has not confirmed your order for UNLV Red and Black Classic tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the UNLV Red and Black Classic order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other UNLV Red and Black Classic tickets for you or we will allow you to cancel the order for a refund. When looking for alternate UNLV Red and Black Classic tickets, we will try to find those with a similar price and location. However, supply and demand for tennis events dictate price and location so there are no guarantees.
2) I bought UNLV Red and Black Classic tickets but now I don't want to go. How do I cancel my order?Unfortunately, because tennis tickets are a one-of-a-kind item our UNLV Red and Black Classic ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) There isn't time to ship my UNLV Red and Black Classic tickets; can I get my tickets at will call?Yes, you can either get your UNLV Red and Black Classic tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your UNLV Red and Black Classic ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your tennis tickets. Note: If you are picking your UNLV Red and Black Classic tickets up at will call, be sure to bring your ID to the box office window.
4) How do I make sure that the UNLV Red and Black Classic discount code is properly applied to my tennis order?All of our tickets are offered at discounted prices. However, if a UNLV Red and Black Classic discount code was provided, simply enter it in the proper area at checkout. Once you enter the UNLV Red and Black Classic discount code, scroll up and verify that the discount code was applied for your UNLV Red and Black Classic tickets. If you still have questions, you can send our sports ticket team an email and we will confirm your discount code validity.
5) How do I know if the UNLV Red and Black Classic event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the UNLV Red and Black Classic event, contact the venue to see if the event has been postponed or cancelled. The sports venue will have the most updated UNLV Red and Black Classic event information along with any alternate parking arrangements due to treacherous conditions in and around the location.