Viva Viva Tickets

1) How do I find the seats for Viva Viva tickets?

On the page containing Viva Viva ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Viva Viva seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Viva Viva ticket notes.

2) I think I may have received the wrong Viva Viva tickets. What do I do?

It is rare that a buyer will receive the wrong Viva Viva tickets, but accidents can happen. If you believe that you have received the incorrect Viva Viva tickets, please contact the ticket broker that is listed on your Viva Viva receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your concert tickets. If the Viva Viva tickets are in a better section, then the ticket broker might have decided to upgrade your Viva Viva tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Viva Viva tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.

3) What do I do if my order for Viva Viva tickets has not been confirmed by the ticket broker?

If the children & family ticket broker has not confirmed your order for Viva Viva tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Viva Viva order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Viva Viva tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Viva Viva tickets, we will try to find those with a similar price and location. However, supply and demand for children & family events dictate price and location so there are no guarantees.

4) How do I know I am getting a good price when buying children & family tickets to see Viva Viva?

Our website specializes in sold-out and unavailable seating for Viva Viva events and many others. When you purchase Viva Viva tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Viva Viva ticket availability, children & family event popularity, and the expenses that ticket brokers incur when they obtained the Viva Viva tickets.

5) How do I find parking information, security procedures, and the Viva Viva gate opening times for the venue?

The best way to get the most accurate and updated Viva Viva event details is to contact venue directly. A children & family representative will be able to direct you to find more information about parking and any relevant security details for the Viva Viva event. The representative will also be able to provide you with the Viva Viva gate/door opening times. In most cases, this Viva Viva event information will also be available on the venues web site.