FAQ
1) What do I do if I received an error message when placing my Wieuca ticket order?If you see an error message when you are placing your order for Wieuca tickets, check to make sure that the details you provided on the Wieuca order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Wieuca event is scheduled?We suggest calling your ticket broker that was listed on your Wieuca order receipt. You may need to return the Wieuca tickets to receive a full refund. If you have received your Wieuca tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Is there a way for me to verify that my Wieuca tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Wieuca, or any other, tickets. However, TicketSupply.com verifies that all Wieuca tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) How do I make sure that the Wieuca discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Wieuca discount code was provided, simply enter it in the proper area at checkout. Once you enter the Wieuca discount code, scroll up and verify that the discount code was applied for your Wieuca tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Wieuca start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Wieuca event. They would be happy to let you know of any changes to the Wieuca event.