FAQ
1) Help!!! I lost my XOXO II tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your XOXO II tickets. You can contact the ticket broker to see if he or she can have the venue resend the XOXO II tickets. However, there are no guarantees so it is important that you keep the XOXO II tickets safe once you receive them. You can find your XOXO II ticket broker's information on your receipt that was emailed to you.
2) I ordered my XOXO II tickets. When will they ship?Once you have ordered your XOXO II tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your XOXO II tickets using the website link and/or contact your ticket broker for more information. We guarantee that your other concert tickets will arrive in time for the XOXO II event!
3) Do you offer discounted tickets for other concert events?Yes, TicketSupply.com offers discounted pricing on tickets for other concert events and every other concert event. You can search by other concert or by the name of a specific performer (i.e. "XOXO II") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) Can my XOXO II tickets be sent to an address other than my billing address?XOXO II tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some XOXO II ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific XOXO II tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) Why are there sometimes fees charged for picking up XOXO II tickets?Last minute XOXO II orders may be subject to an additional fee because of the logistics of getting your XOXO II tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.