FAQ
1) Help!!! I lost my Yellow Face tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Yellow Face tickets. You can contact the ticket broker to see if he or she can have the venue resend the Yellow Face tickets. However, there are no guarantees so it is important that you keep the Yellow Face tickets safe once you receive them. You can find your Yellow Face ticket broker's information on your receipt that was emailed to you.
2) I bought Yellow Face tickets but now I don't want to go. How do I cancel my order?Unfortunately, because musical & play tickets are a one-of-a-kind item our Yellow Face ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Is there a guarantee for the delivery of your Yellow Face tickets?You will be notified of the approximate ship date after you order. Typically Yellow Face tickets are shipped within 1 business day but there may be cases where the musical & play tickets are not shipped right away. We guarantee that your Yellow Face tickets will arrive to you in time for the event. If it is not possible to get your Yellow Face tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the musical & play event.
4) How are Yellow Face ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Yellow Face tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Yellow Face ticket prices.
5) Why are there sometimes fees charged for picking up Yellow Face tickets?Last minute Yellow Face orders may be subject to an additional fee because of the logistics of getting your Yellow Face tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.