FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my 3ee tickets?If you did not receive the email needed to print your 3ee tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your 3ee receipt. They can resend the 3ee tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) How can I get aisle seats to see 3ee?For any tickets, including those to see 3ee, aisle seats are a hot item. If any 3ee ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the 3ee tickets. Buyers should read the information listed in the ticket posting details (under the 3ee specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the 3ee seats are not located on an aisle.
3) Can my 3ee tickets be sent to an address other than my billing address?3ee tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some 3ee ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific 3ee tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) How can I get aisle seats to see 3ee?For any tickets, including those to see 3ee, aisle seats are a hot item. If any 3ee ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the 3ee tickets. Buyers should read the information listed in the ticket posting details (under the 3ee specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the 3ee seats are not located on an aisle.
5) What if the 3ee event is postponed?If the 3ee event is postponed, your 3ee tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your 3ee tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your 3ee tickets.