FAQ
1) Do you offer discounted tickets for country & folk events?Yes, TicketSupply.com offers discounted pricing on tickets for country & folk events and every other concert event. You can search by country & folk or by the name of a specific performer (i.e. "501 Bryze") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
2) Who determines the face value of my 501 Bryze ticket?The artist, venue, or promoter determines the face value of your 501 Bryze ticket. TicketSupply.com does not play any role in determining face values of 501 Bryze or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) I think I may have received the wrong 501 Bryze tickets. What do I do?It is rare that a buyer will receive the wrong 501 Bryze tickets, but accidents can happen. If you believe that you have received the incorrect 501 Bryze tickets, please contact the ticket broker that is listed on your 501 Bryze receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the 501 Bryze tickets are in a better section, then the ticket broker might have decided to upgrade your 501 Bryze tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 501 Bryze tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
4) Can my 501 Bryze tickets be sent to an address other than my billing address?501 Bryze tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some 501 Bryze ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific 501 Bryze tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) I think I may have received the wrong 501 Bryze tickets. What do I do?It is rare that a buyer will receive the wrong 501 Bryze tickets, but accidents can happen. If you believe that you have received the incorrect 501 Bryze tickets, please contact the ticket broker that is listed on your 501 Bryze receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the 501 Bryze tickets are in a better section, then the ticket broker might have decided to upgrade your 501 Bryze tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 501 Bryze tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.