FAQ
1) What do I do if I received an error message when placing my 757 Spring Fest ticket order?If you see an error message when you are placing your order for 757 Spring Fest tickets, check to make sure that the details you provided on the 757 Spring Fest order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) What do I do if the festival & tour event that I have tickets for is cancelled and no replacement 757 Spring Fest event is scheduled?We suggest calling your ticket broker that was listed on your 757 Spring Fest order receipt. You may need to return the 757 Spring Fest tickets to receive a full refund. If you have received your 757 Spring Fest tickets electronically, you do not need to return them. The festival & tour ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Why do 757 Spring Fest tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for 757 Spring Fest. When you purchase tickets to 757 Spring Fest you are purchasing from accredited ticket broker companies. The reason the tickets for 757 Spring Fest vary in price in the same section is due to different ticket brokers listing the 757 Spring Fest tickets. These brokers often list 757 Spring Fest tickets competitively based on market standards and availability but their perception and expenses of obtaining the 757 Spring Fest tickets are different per broker.
4) I think I may have received the wrong 757 Spring Fest tickets. What do I do?It is rare that a buyer will receive the wrong 757 Spring Fest tickets, but accidents can happen. If you believe that you have received the incorrect 757 Spring Fest tickets, please contact the ticket broker that is listed on your 757 Spring Fest receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the 757 Spring Fest tickets are in a better section, then the ticket broker might have decided to upgrade your 757 Spring Fest tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong 757 Spring Fest tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "757 Spring Fest"). Or, you can locate all performers at a particular concert venue and choose that way.