FAQ
1) Help!!! I lost my A Light Divided tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your A Light Divided tickets. You can contact the ticket broker to see if he or she can have the venue resend the A Light Divided tickets. However, there are no guarantees so it is important that you keep the A Light Divided tickets safe once you receive them. You can find your A Light Divided ticket broker's information on your receipt that was emailed to you.
2) Is there a guarantee for the delivery of your A Light Divided tickets?You will be notified of the approximate ship date after you order. Typically A Light Divided tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your A Light Divided tickets will arrive to you in time for the event. If it is not possible to get your A Light Divided tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
3) Why are there sometimes fees charged for picking up A Light Divided tickets?Last minute A Light Divided orders may be subject to an additional fee because of the logistics of getting your A Light Divided tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Where does TicketSupply.com get the A Light Divided tickets it offers for sale?The A Light Divided tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your A Light Divided tickets are authentic and valid for entry!
5) What do I do if the A Light Divided event that I had tickets for is postponed and rescheduled but I cannot go?If the A Light Divided event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A Light Divided tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A Light Divided schedule to reflect the new date. TicketSupply.com is not responsible for postponed A Light Divided events and can not issue any refunds for these. If there is no rescheduled date and the A Light Divided event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.