FAQ
1) Help!!! I lost my Evanescence tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Evanescence tickets. You can contact the ticket broker to see if he or she can have the venue resend the Evanescence tickets. However, there are no guarantees so it is important that you keep the Evanescence tickets safe once you receive them. You can find your Evanescence ticket broker's information on your receipt that was emailed to you.
2) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Evanescence"). Or, you can locate all performers at a particular concert venue and choose that way.
3) Is there a guarantee for the delivery of your Evanescence tickets?You will be notified of the approximate ship date after you order. Typically Evanescence tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Evanescence tickets will arrive to you in time for the event. If it is not possible to get your Evanescence tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
4) How do I know if the Evanescence event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Evanescence event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Evanescence event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) I do not want to miss the upcoming event for Evanescence. Do you have the event schedule?Yes! All information about the Evanescence tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Evanescence schedule. The schedule will be available in the concert, alternative section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Evanescence regularly.