FAQ
1) What do I do if the A.M. Merker event that I had tickets for is postponed and rescheduled but I cannot go?If the A.M. Merker event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the A.M. Merker tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the A.M. Merker schedule to reflect the new date. TicketSupply.com is not responsible for postponed A.M. Merker events and can not issue any refunds for these. If there is no rescheduled date and the A.M. Merker event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for A.M. Merker tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for A.M. Merker tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the A.M. Merker order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other A.M. Merker tickets for you or we will allow you to cancel the order for a refund. When looking for alternate A.M. Merker tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) I want to attend the A.M. Merker event in several cities. Can I view the entire A.M. Merker schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the A.M. Merker tour dates to simplify your shopping experience. Just search A.M. Merker or browse the concert section for A.M. Merker. There you will see the A.M. Merker schedule listed and you'll find the dates that the A.M. Merker event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen A.M. Merker or been to a concert or country & folk event then feel free to just ask one of our ticket specialists.
4) What do I do if the country & folk event that I have tickets for is cancelled and no replacement A.M. Merker event is scheduled?We suggest calling your ticket broker that was listed on your A.M. Merker order receipt. You may need to return the A.M. Merker tickets to receive a full refund. If you have received your A.M. Merker tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Is there a way for me to verify that my A.M. Merker tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for A.M. Merker, or any other, tickets. However, TicketSupply.com verifies that all A.M. Merker tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.