FAQ
1) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Aetheria event is scheduled?We suggest calling your ticket broker that was listed on your Aetheria order receipt. You may need to return the Aetheria tickets to receive a full refund. If you have received your Aetheria tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if the Aetheria event that I had tickets for is postponed and rescheduled but I cannot go?If the Aetheria event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Aetheria tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Aetheria schedule to reflect the new date. TicketSupply.com is not responsible for postponed Aetheria events and can not issue any refunds for these. If there is no rescheduled date and the Aetheria event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) When do the tickets for Aetheria go on sale? Check the Aetheria event schedule on our site. In many cases, tickets have already gone on sale for this country & folk event and are available to purchase on the Aetheria page. Use our site to get your Aetheria tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark concert event!
4) What do I do if I never received or I accidentally deleted the email needed to print my Aetheria tickets?If you did not receive the email needed to print your Aetheria tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Aetheria receipt. They can resend the Aetheria tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) As a buyer of Aetheria tickets, what are my responsibilities?TicketSupply.com requires all Aetheria ticket buyers to review and understand that all sales are final and that Aetheria ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any country & folk ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Aetheria tickets will be good for the rescheduled date.