FAQ
1) Can my Al Catraz tickets be sent to an address other than my billing address?Al Catraz tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Al Catraz ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Al Catraz tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) I love other theater events! What are the prices of the tickets for Al Catraz in my area?The prices for Al Catraz are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to theater and then to other theater; here you will then look for the Al Catraz listed. Al Catraz ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Al Catraz tickets.
3) Is there a way for me to verify that my Al Catraz tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Al Catraz, or any other, tickets. However, TicketSupply.com verifies that all Al Catraz tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if I never received or I accidentally deleted the email needed to print my Al Catraz tickets?If you did not receive the email needed to print your Al Catraz tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Al Catraz receipt. They can resend the Al Catraz tickets for you. If you are unable to find your other theater ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
5) How can I get aisle seats to see Al Catraz?For any tickets, including those to see Al Catraz, aisle seats are a hot item. If any Al Catraz ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Al Catraz tickets. Buyers should read the information listed in the ticket posting details (under the Al Catraz specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Al Catraz seats are not located on an aisle.