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FAQ
1) What do I do if the Alexis Gomez event that I had tickets for is postponed and rescheduled but I cannot go?If the Alexis Gomez event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Alexis Gomez tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Alexis Gomez schedule to reflect the new date. TicketSupply.com is not responsible for postponed Alexis Gomez events and can not issue any refunds for these. If there is no rescheduled date and the Alexis Gomez event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Alexis Gomez tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Alexis Gomez tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alexis Gomez order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alexis Gomez tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alexis Gomez tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
3) Do you have Alexis Gomez event tickets?Yes, TicketSupply.com offers tickets for Alexis Gomez at the lowest prices available. You can easily search our site by typing "Alexis Gomez" in the search box. Or you can browse to that page directly by visiting concert and then clicking country & folk. This will allow you to view the entire inventory of low-priced Alexis Gomez tickets; you can even view seat information for each Alexis Gomez ticket, which allows you to make the most informed purchasing decision to see your country & folk event!
4) What do I do if I received an error message when placing my Alexis Gomez ticket order?If you see an error message when you are placing your order for Alexis Gomez tickets, check to make sure that the details you provided on the Alexis Gomez order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Alexis Gomez event is scheduled?We suggest calling your ticket broker that was listed on your Alexis Gomez order receipt. You may need to return the Alexis Gomez tickets to receive a full refund. If you have received your Alexis Gomez tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.