FAQ
1) I think I may have received the wrong Alli O'Donnell tickets. What do I do?It is rare that a buyer will receive the wrong Alli O'Donnell tickets, but accidents can happen. If you believe that you have received the incorrect Alli O'Donnell tickets, please contact the ticket broker that is listed on your Alli O'Donnell receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Alli O'Donnell tickets are in a better section, then the ticket broker might have decided to upgrade your Alli O'Donnell tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alli O'Donnell tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
2) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Alli O'Donnell"). Or, you can locate all performers at a particular concert venue and choose that way.
3) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Alli O'Donnell event is scheduled?We suggest calling your ticket broker that was listed on your Alli O'Donnell order receipt. You may need to return the Alli O'Donnell tickets to receive a full refund. If you have received your Alli O'Donnell tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Why are there sometimes fees charged for picking up Alli O'Donnell tickets?Last minute Alli O'Donnell orders may be subject to an additional fee because of the logistics of getting your Alli O'Donnell tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) I want to purchase country & folk tickets but I don't know if an event for Alli O'Donnell is planned in the near future. How do I find information about the Alli O'Donnell schedule?TicketSupply.com posts the Alli O'Donnell schedule if it has been made public. You can view the Alli O'Donnell schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Alli O'Donnell. Just select the tickets you want, make a purchase, and get ready to attend that country & folk event of a lifetime!