FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Along the River During the Qingming Festival tickets?If you did not receive the email needed to print your Along the River During the Qingming Festival tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Along the River During the Qingming Festival receipt. They can resend the Along the River During the Qingming Festival tickets for you. If you are unable to find your other theater ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) There isn't time to ship my Along the River During the Qingming Festival tickets; can I get my tickets at will call?Yes, you can either get your Along the River During the Qingming Festival tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Along the River During the Qingming Festival ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your other theater tickets. Note: If you are picking your Along the River During the Qingming Festival tickets up at will call, be sure to bring your ID to the box office window.
3) Do you offer discounted tickets for other theater events?Yes, TicketSupply.com offers discounted pricing on tickets for other theater events and every other theater event. You can search by other theater or by the name of a specific performer (i.e. "Along the River During the Qingming Festival") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) I think I may have received the wrong Along the River During the Qingming Festival tickets. What do I do?It is rare that a buyer will receive the wrong Along the River During the Qingming Festival tickets, but accidents can happen. If you believe that you have received the incorrect Along the River During the Qingming Festival tickets, please contact the ticket broker that is listed on your Along the River During the Qingming Festival receipt and provide your order number. Please note that your name isn't always the name on the other theater tickets and that isn't a problem, those are your theater tickets. If the Along the River During the Qingming Festival tickets are in a better section, then the ticket broker might have decided to upgrade your Along the River During the Qingming Festival tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Along the River During the Qingming Festival tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other theater tickets so you should not have any concerns.
5) Is there a guarantee for the delivery of your Along the River During the Qingming Festival tickets?You will be notified of the approximate ship date after you order. Typically Along the River During the Qingming Festival tickets are shipped within 1 business day but there may be cases where the other theater tickets are not shipped right away. We guarantee that your Along the River During the Qingming Festival tickets will arrive to you in time for the event. If it is not possible to get your Along the River During the Qingming Festival tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other theater event.