FAQ
1) I think I may have received the wrong Alysha tickets. What do I do?It is rare that a buyer will receive the wrong Alysha tickets, but accidents can happen. If you believe that you have received the incorrect Alysha tickets, please contact the ticket broker that is listed on your Alysha receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Alysha tickets are in a better section, then the ticket broker might have decided to upgrade your Alysha tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alysha tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
2) As a buyer of Alysha tickets, what are my responsibilities?TicketSupply.com requires all Alysha ticket buyers to review and understand that all sales are final and that Alysha ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any r & b & soul ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Alysha tickets will be good for the rescheduled date.
3) Can my Alysha tickets be sent to an address other than my billing address?Alysha tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Alysha ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Alysha tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) I ordered my Alysha tickets. When will they ship?Once you have ordered your Alysha tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Alysha tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Alysha event!
5) Where can I find the cheapest tickets to see Alysha in my area?The cheapest tickets to see Alysha in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Alysha will be and ordering through our site is fast and convenient. Buy your Alysha tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling r & b & soul tickets.