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FAQ
1) What do I do if the Andy Hersey event that I had tickets for is postponed and rescheduled but I cannot go?If the Andy Hersey event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Andy Hersey tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Andy Hersey schedule to reflect the new date. TicketSupply.com is not responsible for postponed Andy Hersey events and can not issue any refunds for these. If there is no rescheduled date and the Andy Hersey event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my Andy Hersey tickets?If you did not receive the email needed to print your Andy Hersey tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Andy Hersey receipt. They can resend the Andy Hersey tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if my order for Andy Hersey tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Andy Hersey tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Andy Hersey order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Andy Hersey tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Andy Hersey tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Andy Hersey gate opening times for the venue?The best way to get the most accurate and updated Andy Hersey event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the Andy Hersey event. The representative will also be able to provide you with the Andy Hersey gate/door opening times. In most cases, this Andy Hersey event information will also be available on the venues web site.
5) How can I get aisle seats to see Andy Hersey?For any tickets, including those to see Andy Hersey, aisle seats are a hot item. If any Andy Hersey ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Andy Hersey tickets. Buyers should read the information listed in the ticket posting details (under the Andy Hersey specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Andy Hersey seats are not located on an aisle.