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FAQ
1) What do I do if the Animado Events International Festival event that I had tickets for is postponed and rescheduled but I cannot go?If the Animado Events International Festival event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Animado Events International Festival tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Animado Events International Festival schedule to reflect the new date. TicketSupply.com is not responsible for postponed Animado Events International Festival events and can not issue any refunds for these. If there is no rescheduled date and the Animado Events International Festival event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if the Animado Events International Festival start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Animado Events International Festival event. They would be happy to let you know of any changes to the Animado Events International Festival event.
3) Why are there sometimes fees charged for picking up Animado Events International Festival tickets?Last minute Animado Events International Festival orders may be subject to an additional fee because of the logistics of getting your Animado Events International Festival tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) I bought Animado Events International Festival tickets but now I don't want to go. How do I cancel my order?Unfortunately, because festival & tour tickets are a one-of-a-kind item our Animado Events International Festival ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) There isn't time to ship my Animado Events International Festival tickets; can I get my tickets at will call?Yes, you can either get your Animado Events International Festival tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Animado Events International Festival ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your festival & tour tickets. Note: If you are picking your Animado Events International Festival tickets up at will call, be sure to bring your ID to the box office window.