FAQ
1) What do I do if the Animal Jazz start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Animal Jazz event. They would be happy to let you know of any changes to the Animal Jazz event.
2) Why are there sometimes fees charged for picking up Animal Jazz tickets?Last minute Animal Jazz orders may be subject to an additional fee because of the logistics of getting your Animal Jazz tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find parking information, security procedures, and the Animal Jazz gate opening times for the venue?The best way to get the most accurate and updated Animal Jazz event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Animal Jazz event. The representative will also be able to provide you with the Animal Jazz gate/door opening times. In most cases, this Animal Jazz event information will also be available on the venues web site.
4) I purchased more than one Animal Jazz ticket, are all the seats together?Unless it is clearly noted on the Animal Jazz ticket notes, all of the tickets for the Animal Jazz event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Animal Jazz receipt.
5) What if the Animal Jazz event is postponed?If the Animal Jazz event is postponed, your Animal Jazz tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Animal Jazz tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Animal Jazz tickets.