FAQ
1) I bought Art Snow tickets but now I don't want to go. How do I cancel my order?Unfortunately, because r & b & soul tickets are a one-of-a-kind item our Art Snow ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) Why do Art Snow tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Art Snow. When you purchase tickets to Art Snow you are purchasing from accredited ticket broker companies. The reason the tickets for Art Snow vary in price in the same section is due to different ticket brokers listing the Art Snow tickets. These brokers often list Art Snow tickets competitively based on market standards and availability but their perception and expenses of obtaining the Art Snow tickets are different per broker.
3) How do I make sure that the Art Snow discount code is properly applied to my r & b & soul order?All of our tickets are offered at discounted prices. However, if a Art Snow discount code was provided, simply enter it in the proper area at checkout. Once you enter the Art Snow discount code, scroll up and verify that the discount code was applied for your Art Snow tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the Art Snow start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Art Snow event. They would be happy to let you know of any changes to the Art Snow event.
5) Why are there sometimes fees charged for picking up Art Snow tickets?Last minute Art Snow orders may be subject to an additional fee because of the logistics of getting your Art Snow tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.