FAQ
1) I think I may have received the wrong Arthur Live! tickets. What do I do?It is rare that a buyer will receive the wrong Arthur Live! tickets, but accidents can happen. If you believe that you have received the incorrect Arthur Live! tickets, please contact the ticket broker that is listed on your Arthur Live! receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your theater tickets. If the Arthur Live! tickets are in a better section, then the ticket broker might have decided to upgrade your Arthur Live! tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Arthur Live! tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.
2) What are the service charges for Arthur Live! tickets?TicketSupply.com sells cheap Arthur Live! tickets featuring the lowest service charges online. The service charges vary per Arthur Live! event but are significantly less than our competitors. You can see the total ticket price for your Arthur Live! order on the checkout.
3) I ordered my Arthur Live! tickets. When will they ship?Once you have ordered your Arthur Live! tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Arthur Live! tickets using the website link and/or contact your ticket broker for more information. We guarantee that your children & family tickets will arrive in time for the Arthur Live! event!
4) I purchased more than one Arthur Live! ticket, are all the seats together?Unless it is clearly noted on the Arthur Live! ticket notes, all of the tickets for the Arthur Live! event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Arthur Live! receipt.
5) Do you provide information regarding the Arthur Live!?Yes, we list additional information about the Arthur Live! so you can ensure that this is the children & family event that you wish to attend. You can also find more information about the theater venue. This will allow you to verify that it is the proper event before you make your Arthur Live! ticket purchase.