FAQ
1) How do I know if the Band Together Texas event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Band Together Texas event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Band Together Texas event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) I think I may have received the wrong Band Together Texas tickets. What do I do?It is rare that a buyer will receive the wrong Band Together Texas tickets, but accidents can happen. If you believe that you have received the incorrect Band Together Texas tickets, please contact the ticket broker that is listed on your Band Together Texas receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Band Together Texas tickets are in a better section, then the ticket broker might have decided to upgrade your Band Together Texas tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Band Together Texas tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Band Together Texas"). Or, you can locate all performers at a particular concert venue and choose that way.
4) As a buyer of Band Together Texas tickets, what are my responsibilities?TicketSupply.com requires all Band Together Texas ticket buyers to review and understand that all sales are final and that Band Together Texas ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any festival & tour ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Band Together Texas tickets will be good for the rescheduled date.
5) What if the Band Together Texas event is postponed?If the Band Together Texas event is postponed, your Band Together Texas tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Band Together Texas tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Band Together Texas tickets.