FAQ
1) I ordered my Banjo Summit tickets. When will they ship?Once you have ordered your Banjo Summit tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Banjo Summit tickets using the website link and/or contact your ticket broker for more information. We guarantee that your bluegrass tickets will arrive in time for the Banjo Summit event!
2) As a buyer of Banjo Summit tickets, what are my responsibilities?TicketSupply.com requires all Banjo Summit ticket buyers to review and understand that all sales are final and that Banjo Summit ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any bluegrass ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Banjo Summit tickets will be good for the rescheduled date.
3) Do you offer discounted tickets for bluegrass events?Yes, TicketSupply.com offers discounted pricing on tickets for bluegrass events and every other concert event. You can search by bluegrass or by the name of a specific performer (i.e. "Banjo Summit") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) What do I do if my order for Banjo Summit tickets has not been confirmed by the ticket broker?If the bluegrass ticket broker has not confirmed your order for Banjo Summit tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Banjo Summit order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Banjo Summit tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Banjo Summit tickets, we will try to find those with a similar price and location. However, supply and demand for bluegrass events dictate price and location so there are no guarantees.
5) What do I do if the Banjo Summit start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Banjo Summit event. They would be happy to let you know of any changes to the Banjo Summit event.