FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my BBQ Sundays tickets?If you did not receive the email needed to print your BBQ Sundays tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your BBQ Sundays receipt. They can resend the BBQ Sundays tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) How do I find parking information, security procedures, and the BBQ Sundays gate opening times for the venue?The best way to get the most accurate and updated BBQ Sundays event details is to contact venue directly. A country & folk representative will be able to direct you to find more information about parking and any relevant security details for the BBQ Sundays event. The representative will also be able to provide you with the BBQ Sundays gate/door opening times. In most cases, this BBQ Sundays event information will also be available on the venues web site.
3) As a buyer of BBQ Sundays tickets, what are my responsibilities?TicketSupply.com requires all BBQ Sundays ticket buyers to review and understand that all sales are final and that BBQ Sundays ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any country & folk ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your BBQ Sundays tickets will be good for the rescheduled date.
4) How do I make sure that the BBQ Sundays discount code is properly applied to my country & folk order?All of our tickets are offered at discounted prices. However, if a BBQ Sundays discount code was provided, simply enter it in the proper area at checkout. Once you enter the BBQ Sundays discount code, scroll up and verify that the discount code was applied for your BBQ Sundays tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the BBQ Sundays start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the BBQ Sundays event. They would be happy to let you know of any changes to the BBQ Sundays event.