FAQ
1) What if the Ben Burgess event is postponed?If the Ben Burgess event is postponed, your Ben Burgess tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Ben Burgess tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Ben Burgess tickets.
2) I do not want to miss the upcoming event for Ben Burgess. Do you have the event schedule?Yes! All information about the Ben Burgess tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Ben Burgess schedule. The schedule will be available in the concert, country & folk section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Ben Burgess regularly.
3) What do I do if my order for Ben Burgess tickets has not been confirmed by the ticket broker?If the country & folk ticket broker has not confirmed your order for Ben Burgess tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ben Burgess order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ben Burgess tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ben Burgess tickets, we will try to find those with a similar price and location. However, supply and demand for country & folk events dictate price and location so there are no guarantees.
4) What do I do if I never received or I accidentally deleted the email needed to print my Ben Burgess tickets?If you did not receive the email needed to print your Ben Burgess tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Ben Burgess receipt. They can resend the Ben Burgess tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) What do I do if the Ben Burgess event that I had tickets for is postponed and rescheduled but I cannot go?If the Ben Burgess event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ben Burgess tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ben Burgess schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ben Burgess events and can not issue any refunds for these. If there is no rescheduled date and the Ben Burgess event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.