FAQ
1) Why are there sometimes fees charged for picking up Ben & Rose tickets?Last minute Ben & Rose orders may be subject to an additional fee because of the logistics of getting your Ben & Rose tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What do I do if I received an error message when placing my Ben & Rose ticket order?If you see an error message when you are placing your order for Ben & Rose tickets, check to make sure that the details you provided on the Ben & Rose order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Ben & Rose event is scheduled?We suggest calling your ticket broker that was listed on your Ben & Rose order receipt. You may need to return the Ben & Rose tickets to receive a full refund. If you have received your Ben & Rose tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I am trying to find cheap tickets to see Ben & Rose near my city, can you help me?TicketSupply.com offers a wide assortment of Ben & Rose tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Ben & Rose tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Ben & Rose tickets in your area. Once you find the country & folk tickets within your price range, order them quickly so you don't miss a great show by Ben & Rose.
5) Help!!! I lost my Ben & Rose tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Ben & Rose tickets. You can contact the ticket broker to see if he or she can have the venue resend the Ben & Rose tickets. However, there are no guarantees so it is important that you keep the Ben & Rose tickets safe once you receive them. You can find your Ben & Rose ticket broker's information on your receipt that was emailed to you.