FAQ
1) How are Big O Music Fest ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Big O Music Fest tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Big O Music Fest ticket prices.
2) I bought Big O Music Fest tickets but now I don't want to go. How do I cancel my order?Unfortunately, because country & folk tickets are a one-of-a-kind item our Big O Music Fest ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Help!!! I lost my Big O Music Fest tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Big O Music Fest tickets. You can contact the ticket broker to see if he or she can have the venue resend the Big O Music Fest tickets. However, there are no guarantees so it is important that you keep the Big O Music Fest tickets safe once you receive them. You can find your Big O Music Fest ticket broker's information on your receipt that was emailed to you.
4) Why are there sometimes fees charged for picking up Big O Music Fest tickets?Last minute Big O Music Fest orders may be subject to an additional fee because of the logistics of getting your Big O Music Fest tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) Who determines the face value of my Big O Music Fest ticket?The artist, venue, or promoter determines the face value of your Big O Music Fest ticket. TicketSupply.com does not play any role in determining face values of Big O Music Fest or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.