FAQ
1) I think I may have received the wrong Billy Ocean tickets. What do I do?It is rare that a buyer will receive the wrong Billy Ocean tickets, but accidents can happen. If you believe that you have received the incorrect Billy Ocean tickets, please contact the ticket broker that is listed on your Billy Ocean receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Billy Ocean tickets are in a better section, then the ticket broker might have decided to upgrade your Billy Ocean tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Billy Ocean tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) How do I find parking information, security procedures, and the Billy Ocean gate opening times for the venue?The best way to get the most accurate and updated Billy Ocean event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Billy Ocean event. The representative will also be able to provide you with the Billy Ocean gate/door opening times. In most cases, this Billy Ocean event information will also be available on the venues web site.
3) Who determines the face value of my Billy Ocean ticket?The artist, venue, or promoter determines the face value of your Billy Ocean ticket. TicketSupply.com does not play any role in determining face values of Billy Ocean or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I find the seats for Billy Ocean tickets?On the page containing Billy Ocean ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Billy Ocean seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Billy Ocean ticket notes.
5) How do I print my electronic pop & rock tickets to see Billy Ocean?You will need a printer and may need Adobe Reader (which is free) to print any Billy Ocean tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.