FAQ
1) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Birdie Busch event is scheduled?We suggest calling your ticket broker that was listed on your Birdie Busch order receipt. You may need to return the Birdie Busch tickets to receive a full refund. If you have received your Birdie Busch tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I received an error message when placing my Birdie Busch ticket order?If you see an error message when you are placing your order for Birdie Busch tickets, check to make sure that the details you provided on the Birdie Busch order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) What do I do if the Birdie Busch start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Birdie Busch event. They would be happy to let you know of any changes to the Birdie Busch event.
4) How do I find the seats for Birdie Busch tickets?On the page containing Birdie Busch ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Birdie Busch seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Birdie Busch ticket notes.
5) Can my Birdie Busch tickets be sent to an address other than my billing address?Birdie Busch tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Birdie Busch ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Birdie Busch tickets can be electronic tickets, please contact our customer support and they can help you find this information.