FAQ
1) Help!!! I lost my Bixby's Rainforest Rescue tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Bixby's Rainforest Rescue tickets. You can contact the ticket broker to see if he or she can have the venue resend the Bixby's Rainforest Rescue tickets. However, there are no guarantees so it is important that you keep the Bixby's Rainforest Rescue tickets safe once you receive them. You can find your Bixby's Rainforest Rescue ticket broker's information on your receipt that was emailed to you.
2) I bought Bixby's Rainforest Rescue tickets but now I don't want to go. How do I cancel my order?Unfortunately, because children & family tickets are a one-of-a-kind item our Bixby's Rainforest Rescue ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Is there a guarantee for the delivery of your Bixby's Rainforest Rescue tickets?You will be notified of the approximate ship date after you order. Typically Bixby's Rainforest Rescue tickets are shipped within 1 business day but there may be cases where the children & family tickets are not shipped right away. We guarantee that your Bixby's Rainforest Rescue tickets will arrive to you in time for the event. If it is not possible to get your Bixby's Rainforest Rescue tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the children & family event.
4) I purchased more than one Bixby's Rainforest Rescue ticket, are all the seats together?Unless it is clearly noted on the Bixby's Rainforest Rescue ticket notes, all of the tickets for the Bixby's Rainforest Rescue event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Bixby's Rainforest Rescue receipt.
5) What if the Bixby's Rainforest Rescue event is postponed?If the Bixby's Rainforest Rescue event is postponed, your Bixby's Rainforest Rescue tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Bixby's Rainforest Rescue tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Bixby's Rainforest Rescue tickets.