FAQ
1) There isn't time to ship my Blowout Lounge tickets; can I get my tickets at will call?Yes, you can either get your Blowout Lounge tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Blowout Lounge ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your r & b & soul tickets. Note: If you are picking your Blowout Lounge tickets up at will call, be sure to bring your ID to the box office window.
2) Why are there sometimes fees charged for picking up Blowout Lounge tickets?Last minute Blowout Lounge orders may be subject to an additional fee because of the logistics of getting your Blowout Lounge tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) Can my Blowout Lounge tickets be sent to an address other than my billing address?Blowout Lounge tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Blowout Lounge ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Blowout Lounge tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) What do I do if I never received or I accidentally deleted the email needed to print my Blowout Lounge tickets?If you did not receive the email needed to print your Blowout Lounge tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Blowout Lounge receipt. They can resend the Blowout Lounge tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) What do I do if my order for Blowout Lounge tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Blowout Lounge tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Blowout Lounge order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Blowout Lounge tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Blowout Lounge tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.