FAQ
1) There isn't time to ship my Boise Music Festival tickets; can I get my tickets at will call?Yes, you can either get your Boise Music Festival tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Boise Music Festival ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your festival & tour tickets. Note: If you are picking your Boise Music Festival tickets up at will call, be sure to bring your ID to the box office window.
2) I think I may have received the wrong Boise Music Festival tickets. What do I do?It is rare that a buyer will receive the wrong Boise Music Festival tickets, but accidents can happen. If you believe that you have received the incorrect Boise Music Festival tickets, please contact the ticket broker that is listed on your Boise Music Festival receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Boise Music Festival tickets are in a better section, then the ticket broker might have decided to upgrade your Boise Music Festival tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Boise Music Festival tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.
3) What do I do if my order for Boise Music Festival tickets has not been confirmed by the ticket broker?If the festival & tour ticket broker has not confirmed your order for Boise Music Festival tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Boise Music Festival order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Boise Music Festival tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Boise Music Festival tickets, we will try to find those with a similar price and location. However, supply and demand for festival & tour events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Boise Music Festival gate opening times for the venue?The best way to get the most accurate and updated Boise Music Festival event details is to contact venue directly. A festival & tour representative will be able to direct you to find more information about parking and any relevant security details for the Boise Music Festival event. The representative will also be able to provide you with the Boise Music Festival gate/door opening times. In most cases, this Boise Music Festival event information will also be available on the venues web site.
5) How do I find the seats for Boise Music Festival tickets?On the page containing Boise Music Festival ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Boise Music Festival seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Boise Music Festival ticket notes.