FAQ
1) As a buyer of Broadway On Ice tickets, what are my responsibilities?TicketSupply.com requires all Broadway On Ice ticket buyers to review and understand that all sales are final and that Broadway On Ice ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other theater ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Broadway On Ice tickets will be good for the rescheduled date.
2) Is there a way for me to verify that my Broadway On Ice tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Broadway On Ice, or any other, tickets. However, TicketSupply.com verifies that all Broadway On Ice tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) Why are there sometimes fees charged for picking up Broadway On Ice tickets?Last minute Broadway On Ice orders may be subject to an additional fee because of the logistics of getting your Broadway On Ice tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if I never received or I accidentally deleted the email needed to print my Broadway On Ice tickets?If you did not receive the email needed to print your Broadway On Ice tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Broadway On Ice receipt. They can resend the Broadway On Ice tickets for you. If you are unable to find your other theater ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
5) How can I get aisle seats to see Broadway On Ice?For any tickets, including those to see Broadway On Ice, aisle seats are a hot item. If any Broadway On Ice ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Broadway On Ice tickets. Buyers should read the information listed in the ticket posting details (under the Broadway On Ice specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Broadway On Ice seats are not located on an aisle.