FAQ
1) I want to purchase r & b & soul tickets but I don't know if an event for Cadillac Jones is planned in the near future. How do I find information about the Cadillac Jones schedule?TicketSupply.com posts the Cadillac Jones schedule if it has been made public. You can view the Cadillac Jones schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Cadillac Jones. Just select the tickets you want, make a purchase, and get ready to attend that r & b & soul event of a lifetime!
2) How can I get aisle seats to see Cadillac Jones?For any tickets, including those to see Cadillac Jones, aisle seats are a hot item. If any Cadillac Jones ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Cadillac Jones tickets. Buyers should read the information listed in the ticket posting details (under the Cadillac Jones specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Cadillac Jones seats are not located on an aisle.
3) Are the listed prices for Cadillac Jones tickets different from their face value?In most cases, the listed price will be different from the face value of the Cadillac Jones tickets. The posted price for these Cadillac Jones tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Cadillac Jones tickets. Buyers may pay more or less than face value for their Cadillac Jones tickets.
4) I think I may have received the wrong Cadillac Jones tickets. What do I do?It is rare that a buyer will receive the wrong Cadillac Jones tickets, but accidents can happen. If you believe that you have received the incorrect Cadillac Jones tickets, please contact the ticket broker that is listed on your Cadillac Jones receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Cadillac Jones tickets are in a better section, then the ticket broker might have decided to upgrade your Cadillac Jones tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cadillac Jones tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
5) What do I do if my order for Cadillac Jones tickets has not been confirmed by the ticket broker?If the r & b & soul ticket broker has not confirmed your order for Cadillac Jones tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cadillac Jones order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cadillac Jones tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cadillac Jones tickets, we will try to find those with a similar price and location. However, supply and demand for r & b & soul events dictate price and location so there are no guarantees.