FAQ
1) I ordered my Caillou tickets. When will they ship?Once you have ordered your Caillou tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Caillou tickets using the website link and/or contact your ticket broker for more information. We guarantee that your children & family tickets will arrive in time for the Caillou event!
2) As a buyer of Caillou tickets, what are my responsibilities?TicketSupply.com requires all Caillou ticket buyers to review and understand that all sales are final and that Caillou ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any children & family ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Caillou tickets will be good for the rescheduled date.
3) What do I do if the Caillou start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Caillou event. They would be happy to let you know of any changes to the Caillou event.
4) I am trying to find cheap tickets to see Caillou near my city, can you help me?TicketSupply.com offers a wide assortment of Caillou tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Caillou tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Caillou tickets in your area. Once you find the children & family tickets within your price range, order them quickly so you don't miss a great show by Caillou.
5) Why isn't my name displayed on my Caillou tickets?You are purchasing these Caillou tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Caillou event. Since the theater venue only scans the ticket barcodes, the name on the Caillou ticket is irrelevant. It should not prevent you from seeing Caillou and experiencing the full children & family event.