FAQ
1) What do I do if the r & b & soul event that I have tickets for is cancelled and no replacement Casey Russell's Soul Shack event is scheduled?We suggest calling your ticket broker that was listed on your Casey Russell's Soul Shack order receipt. You may need to return the Casey Russell's Soul Shack tickets to receive a full refund. If you have received your Casey Russell's Soul Shack tickets electronically, you do not need to return them. The r & b & soul ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Casey Russell's Soul Shack event in several cities. Can I view the entire Casey Russell's Soul Shack schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Casey Russell's Soul Shack tour dates to simplify your shopping experience. Just search Casey Russell's Soul Shack or browse the concert section for Casey Russell's Soul Shack. There you will see the Casey Russell's Soul Shack schedule listed and you'll find the dates that the Casey Russell's Soul Shack event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Casey Russell's Soul Shack or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
3) As a buyer of Casey Russell's Soul Shack tickets, what are my responsibilities?TicketSupply.com requires all Casey Russell's Soul Shack ticket buyers to review and understand that all sales are final and that Casey Russell's Soul Shack ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any r & b & soul ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Casey Russell's Soul Shack tickets will be good for the rescheduled date.
4) I think I may have received the wrong Casey Russell's Soul Shack tickets. What do I do?It is rare that a buyer will receive the wrong Casey Russell's Soul Shack tickets, but accidents can happen. If you believe that you have received the incorrect Casey Russell's Soul Shack tickets, please contact the ticket broker that is listed on your Casey Russell's Soul Shack receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Casey Russell's Soul Shack tickets are in a better section, then the ticket broker might have decided to upgrade your Casey Russell's Soul Shack tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Casey Russell's Soul Shack tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
5) Do you offer discounted Casey Russell's Soul Shack tickets for every city on TicketSupply.com?Yes, you can find cheap Casey Russell's Soul Shack tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Casey Russell's Soul Shack and all other r & b & soul events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Casey Russell's Soul Shack. You can also buy Casey Russell's Soul Shack tickets directly from TicketSupply.com with ease.