FAQ
1) I want to attend the Castanets event in several cities. Can I view the entire Castanets schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Castanets tour dates to simplify your shopping experience. Just search Castanets or browse the concert section for Castanets. There you will see the Castanets schedule listed and you'll find the dates that the Castanets event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Castanets or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
2) What do I do if the Castanets start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Castanets event. They would be happy to let you know of any changes to the Castanets event.
3) I ordered my Castanets tickets. When will they ship?Once you have ordered your Castanets tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Castanets tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Castanets event!
4) As a buyer of Castanets tickets, what are my responsibilities?TicketSupply.com requires all Castanets ticket buyers to review and understand that all sales are final and that Castanets ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any r & b & soul ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Castanets tickets will be good for the rescheduled date.
5) Is there a way for me to verify that my Castanets tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Castanets, or any other, tickets. However, TicketSupply.com verifies that all Castanets tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.