FAQ
1) Why are there sometimes fees charged for picking up CC Sunchild tickets?Last minute CC Sunchild orders may be subject to an additional fee because of the logistics of getting your CC Sunchild tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What do I do if the CC Sunchild start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the CC Sunchild event. They would be happy to let you know of any changes to the CC Sunchild event.
3) How do I find parking information, security procedures, and the CC Sunchild gate opening times for the venue?The best way to get the most accurate and updated CC Sunchild event details is to contact venue directly. A r & b & soul representative will be able to direct you to find more information about parking and any relevant security details for the CC Sunchild event. The representative will also be able to provide you with the CC Sunchild gate/door opening times. In most cases, this CC Sunchild event information will also be available on the venues web site.
4) How do I find the seats for CC Sunchild tickets?On the page containing CC Sunchild ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the CC Sunchild seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the CC Sunchild ticket notes.
5) What if the CC Sunchild event is postponed?If the CC Sunchild event is postponed, your CC Sunchild tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your CC Sunchild tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your CC Sunchild tickets.