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FAQ
1) How do I find the seats for Christmas in the City tickets?On the page containing Christmas in the City ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Christmas in the City seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Christmas in the City ticket notes.
2) I ordered my Christmas in the City tickets. When will they ship?Once you have ordered your Christmas in the City tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Christmas in the City tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Christmas in the City event!
3) Is there a way for me to verify that my Christmas in the City tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Christmas in the City, or any other, tickets. However, TicketSupply.com verifies that all Christmas in the City tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) Can my Christmas in the City tickets be sent to an address other than my billing address?Christmas in the City tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Christmas in the City ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Christmas in the City tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) Do you offer discounted tickets for r & b & soul events?Yes, TicketSupply.com offers discounted pricing on tickets for r & b & soul events and every other concert event. You can search by r & b & soul or by the name of a specific performer (i.e. "Christmas in the City") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.