FAQ
1) Can my Competitive Showcase tickets be sent to an address other than my billing address?Competitive Showcase tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Competitive Showcase ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Competitive Showcase tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if the Competitive Showcase start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Competitive Showcase event. They would be happy to let you know of any changes to the Competitive Showcase event.
3) Why are there sometimes fees charged for picking up Competitive Showcase tickets?Last minute Competitive Showcase orders may be subject to an additional fee because of the logistics of getting your Competitive Showcase tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Competitive Showcase gate opening times for the venue?The best way to get the most accurate and updated Competitive Showcase event details is to contact venue directly. A other theater representative will be able to direct you to find more information about parking and any relevant security details for the Competitive Showcase event. The representative will also be able to provide you with the Competitive Showcase gate/door opening times. In most cases, this Competitive Showcase event information will also be available on the venues web site.
5) What do I do if I received an error message when placing my Competitive Showcase ticket order?If you see an error message when you are placing your order for Competitive Showcase tickets, check to make sure that the details you provided on the Competitive Showcase order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.