FAQ
1) What do I do if the Cook, Dixon & Young start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Cook, Dixon & Young event. They would be happy to let you know of any changes to the Cook, Dixon & Young event.
2) I ordered my Cook, Dixon & Young tickets. When will they ship?Once you have ordered your Cook, Dixon & Young tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Cook, Dixon & Young tickets using the website link and/or contact your ticket broker for more information. We guarantee that your r & b & soul tickets will arrive in time for the Cook, Dixon & Young event!
3) I think I may have received the wrong Cook, Dixon & Young tickets. What do I do?It is rare that a buyer will receive the wrong Cook, Dixon & Young tickets, but accidents can happen. If you believe that you have received the incorrect Cook, Dixon & Young tickets, please contact the ticket broker that is listed on your Cook, Dixon & Young receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Cook, Dixon & Young tickets are in a better section, then the ticket broker might have decided to upgrade your Cook, Dixon & Young tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cook, Dixon & Young tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
4) What do I do if I never received or I accidentally deleted the email needed to print my Cook, Dixon & Young tickets?If you did not receive the email needed to print your Cook, Dixon & Young tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Cook, Dixon & Young receipt. They can resend the Cook, Dixon & Young tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) How can I get aisle seats to see Cook, Dixon & Young?For any tickets, including those to see Cook, Dixon & Young, aisle seats are a hot item. If any Cook, Dixon & Young ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Cook, Dixon & Young tickets. Buyers should read the information listed in the ticket posting details (under the Cook, Dixon & Young specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Cook, Dixon & Young seats are not located on an aisle.