FAQ
1) What is the best country & folk event happening now?All of our offered country & folk events are outstanding but we recommend considering our Dean Brody tickets. These are very popular this year and buyers are purchasing our discounted Dean Brody tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this country & folk event.
2) What do I do if the country & folk event that I have tickets for is cancelled and no replacement Dean Brody event is scheduled?We suggest calling your ticket broker that was listed on your Dean Brody order receipt. You may need to return the Dean Brody tickets to receive a full refund. If you have received your Dean Brody tickets electronically, you do not need to return them. The country & folk ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the Dean Brody start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Dean Brody event. They would be happy to let you know of any changes to the Dean Brody event.
4) I think I may have received the wrong Dean Brody tickets. What do I do?It is rare that a buyer will receive the wrong Dean Brody tickets, but accidents can happen. If you believe that you have received the incorrect Dean Brody tickets, please contact the ticket broker that is listed on your Dean Brody receipt and provide your order number. Please note that your name isn't always the name on the country & folk tickets and that isn't a problem, those are your concert tickets. If the Dean Brody tickets are in a better section, then the ticket broker might have decided to upgrade your Dean Brody tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Dean Brody tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on country & folk tickets so you should not have any concerns.
5) Why are there sometimes fees charged for picking up Dean Brody tickets?Last minute Dean Brody orders may be subject to an additional fee because of the logistics of getting your Dean Brody tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.