FAQ
1) I bought Dear Santa Live tickets but now I don't want to go. How do I cancel my order?Unfortunately, because children & family tickets are a one-of-a-kind item our Dear Santa Live ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) There isn't time to ship my Dear Santa Live tickets; can I get my tickets at will call?Yes, you can either get your Dear Santa Live tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Dear Santa Live ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your children & family tickets. Note: If you are picking your Dear Santa Live tickets up at will call, be sure to bring your ID to the box office window.
3) Do you offer discounted tickets for children & family events?Yes, TicketSupply.com offers discounted pricing on tickets for children & family events and every other theater event. You can search by children & family or by the name of a specific performer (i.e. "Dear Santa Live") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) How do I make sure that the Dear Santa Live discount code is properly applied to my children & family order?All of our tickets are offered at discounted prices. However, if a Dear Santa Live discount code was provided, simply enter it in the proper area at checkout. Once you enter the Dear Santa Live discount code, scroll up and verify that the discount code was applied for your Dear Santa Live tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
5) Why isn't my name displayed on my Dear Santa Live tickets?You are purchasing these Dear Santa Live tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Dear Santa Live event. Since the theater venue only scans the ticket barcodes, the name on the Dear Santa Live ticket is irrelevant. It should not prevent you from seeing Dear Santa Live and experiencing the full children & family event.