FAQ
1) I think I may have received the wrong Departure Festival tickets. What do I do?It is rare that a buyer will receive the wrong Departure Festival tickets, but accidents can happen. If you believe that you have received the incorrect Departure Festival tickets, please contact the ticket broker that is listed on your Departure Festival receipt and provide your order number. Please note that your name isn't always the name on the festival & tour tickets and that isn't a problem, those are your concert tickets. If the Departure Festival tickets are in a better section, then the ticket broker might have decided to upgrade your Departure Festival tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Departure Festival tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on festival & tour tickets so you should not have any concerns.
2) How can I get aisle seats to see Departure Festival?For any tickets, including those to see Departure Festival, aisle seats are a hot item. If any Departure Festival ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Departure Festival tickets. Buyers should read the information listed in the ticket posting details (under the Departure Festival specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Departure Festival seats are not located on an aisle.
3) How do I find the seats for Departure Festival tickets?On the page containing Departure Festival ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Departure Festival seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Departure Festival ticket notes.
4) I do not want to miss the upcoming event for Departure Festival. Do you have the event schedule?Yes! All information about the Departure Festival tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Departure Festival schedule. The schedule will be available in the concert, festival & tour section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Departure Festival regularly.
5) Do you offer discounted tickets for festival & tour events?Yes, TicketSupply.com offers discounted pricing on tickets for festival & tour events and every other concert event. You can search by festival & tour or by the name of a specific performer (i.e. "Departure Festival") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.