FAQ
1) What do I do if I received an error message when placing my Disney Live! Rockin' Road Show ticket order?If you see an error message when you are placing your order for Disney Live! Rockin' Road Show tickets, check to make sure that the details you provided on the Disney Live! Rockin' Road Show order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) How do I find the seats for Disney Live! Rockin' Road Show tickets?On the page containing Disney Live! Rockin' Road Show ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Disney Live! Rockin' Road Show seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Disney Live! Rockin' Road Show ticket notes.
3) Is there a guarantee for the delivery of your Disney Live! Rockin' Road Show tickets?You will be notified of the approximate ship date after you order. Typically Disney Live! Rockin' Road Show tickets are shipped within 1 business day but there may be cases where the children & family tickets are not shipped right away. We guarantee that your Disney Live! Rockin' Road Show tickets will arrive to you in time for the event. If it is not possible to get your Disney Live! Rockin' Road Show tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the children & family event.
4) How can I get aisle seats to see Disney Live! Rockin' Road Show?For any tickets, including those to see Disney Live! Rockin' Road Show, aisle seats are a hot item. If any Disney Live! Rockin' Road Show ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Disney Live! Rockin' Road Show tickets. Buyers should read the information listed in the ticket posting details (under the Disney Live! Rockin' Road Show specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Disney Live! Rockin' Road Show seats are not located on an aisle.
5) I think I may have received the wrong Disney Live! Rockin' Road Show tickets. What do I do?It is rare that a buyer will receive the wrong Disney Live! Rockin' Road Show tickets, but accidents can happen. If you believe that you have received the incorrect Disney Live! Rockin' Road Show tickets, please contact the ticket broker that is listed on your Disney Live! Rockin' Road Show receipt and provide your order number. Please note that your name isn't always the name on the children & family tickets and that isn't a problem, those are your theater tickets. If the Disney Live! Rockin' Road Show tickets are in a better section, then the ticket broker might have decided to upgrade your Disney Live! Rockin' Road Show tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Disney Live! Rockin' Road Show tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on children & family tickets so you should not have any concerns.