FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Disneys On Record tickets?If you did not receive the email needed to print your Disneys On Record tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Disneys On Record receipt. They can resend the Disneys On Record tickets for you. If you are unable to find your children & family ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
2) How do I make sure that the Disneys On Record discount code is properly applied to my children & family order?All of our tickets are offered at discounted prices. However, if a Disneys On Record discount code was provided, simply enter it in the proper area at checkout. Once you enter the Disneys On Record discount code, scroll up and verify that the discount code was applied for your Disneys On Record tickets. If you still have questions, you can send our theater ticket team an email and we will confirm your discount code validity.
3) There isn't time to ship my Disneys On Record tickets; can I get my tickets at will call?Yes, you can either get your Disneys On Record tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Disneys On Record ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your children & family tickets. Note: If you are picking your Disneys On Record tickets up at will call, be sure to bring your ID to the box office window.
4) Do you offer discounted Disneys On Record tickets for every city on TicketSupply.com?Yes, you can find cheap Disneys On Record tickets on TicketSupply.com for all venues. A huge selection of theater tickets is available for Disneys On Record and all other children & family events. You can view the entire inventory of tickets on our web site, including those for theater events or just for Disneys On Record. You can also buy Disneys On Record tickets directly from TicketSupply.com with ease.
5) What do I do if I received an error message when placing my Disneys On Record ticket order?If you see an error message when you are placing your order for Disneys On Record tickets, check to make sure that the details you provided on the Disneys On Record order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.